Property page user terms

Article 1 (Purpose and Application)

1. These user terms (the “Terms”) set out what property staff are asked to observe when using the property pages of FURANO LOOP (the “Property Pages”), provided by the general incorporated association Furano Tourism Promotion Organization (the “Organization”).
2. The Property Pages are provided under the outsourcing agreement and the confidentiality agreement between the Organization and the corporation operating the lodging facility (the “Property Corporation”) and the arrangements based on them (together, the “Contract with the Property Corporation”). Rights and obligations between the Organization and the Property Corporation, such as the provision, use and confidentiality of Property Data, are set out in the Contract with the Property Corporation. The Terms do not change the Contract with the Property Corporation. If the Terms and the Contract with the Property Corporation conflict, the Contract with the Property Corporation prevails.
3. The Terms apply to the staff designated by the Property Corporation and registered on the Property Pages (“Users”).

Article 2 (Definitions)

Property Data

Data such as reservations, inventory, rooms, targets and property schedules that the Property Corporation has imported into or entered on the Property Pages, and the results of compiling and processing that data on the Property Pages

Role

The level of permissions given to a User on the Property Pages (Owner, Revenue manager, Viewer)

Displayed Information

Property Data, regional statistics, forecasts, recommendations, analysis reports, AI answers and other information displayed on the Property Pages

Article 3 (Registration and Accounts)

1. The Property Pages are by invitation only. Users register their own name and password through an invitation received from the Property Corporation or the Organization.
2. An account belongs to the individual User. Users must not lend, share or let anyone else (including other staff of the same property) use their account. When more staff are needed, the Property Corporation issues a new invitation.
3. Users must not tell anyone their password and should not use the same password as for other services.
4. If there is a risk that an account has been used without authorization, the User promptly changes the password and notifies the Property Corporation and the Organization.
5. When a person no longer needs to use the Property Pages because of retirement, transfer or the like, the Property Corporation notifies the Organization or removes the registration on the Property Pages.

Article 4 (Roles and Scope of Access)

1. The functions a User can use and the Property Data a User can see are determined by the Role.
2. Users can see only the Property Data of their own property. Users must not try to access the data of other properties, or functions not permitted by their Role, by rewriting URLs or by any other means.
3. Users with the Owner role can see the names, email addresses and Roles of Users of the same property, and can invite or remove Users.

Article 5 (Importing Property Data)

1. Users import reservation files and the like to the Property Pages within the scope permitted by the Property Corporation.
2. Columns in reservation files that contain guests' names, contact details and the like are removed by the Property Pages inside the User's device before being sent to the Organization. Users must not send guests' personal information by getting around this mechanism.
3. Users must not write the names, contact details or the like of guests or other individuals in the free-text fields of the Property Pages (such as the names and notes of property schedules and questions to the AI assistant).
4. An incorrect import can be undone from the import screen.

Article 6 (Nature of the Displayed Information)

1. The landing outlook, demand forecast, recommended selling price, day diagnosis, analysis reports and other Displayed Information on the Property Pages are projections and reference information calculated from Property Data and regional statistics. They do not promise future results and may contain deviations or errors.
2. Selling prices, inventory, targets and other management decisions are made by the Property Corporation and the Users.
3. The text of analysis reports is written by AI and published after the Organization has checked it. Answers from the AI assistant are written by AI. Both may contain errors.
4. The Organization's responsibility for the Displayed Information is as set out in the Contract with the Property Corporation.

Article 7 (AI Assistant)

1. Users can ask the AI assistant how to use the Property Pages. There is a monthly limit on usage, and once it is reached the assistant cannot be used for the rest of that month.
2. Questions and answers are stored as described in the FURANO LOOP Privacy Policy, and the Organization reads them to improve answers and explanations of how to use the service.

Article 8 (Confidentiality)

1. Users may use the Displayed Information on the Property Pages and regional information learned on the Property Pages only for the business of the Property Corporation, and must not disclose it outside the company without the permission of the Property Corporation.
2. Users must not try to identify individual properties or individuals by combining the Displayed Information with other information.
3. The obligations in this Article continue after a User has stopped using the Property Pages.

Article 9 (Prohibited Conduct)

Users must not do any of the following.

1. Violating Article 3, paragraph 2; Article 4, paragraph 2; Article 5, paragraphs 2 and 3; or Article 8
2. Disrupting the operation of the Property Pages, searching for vulnerabilities, or collecting large volumes by automated means
3. Analyzing the software of the Property Pages or creating an imitating service
4. Intentionally importing or entering data contrary to the facts
5. Anything contrary to laws and regulations, the Contract with the Property Corporation, or public order and morals

Article 10 (Records)

For the safe operation and improvement of the Property Pages, the Organization keeps records of Users' operations (audit logs) and records of screen use. The content, purpose and retention period of these records are as described in the FURANO LOOP Privacy Policy. The Organization does not use these records to evaluate Users' work and does not show records of screen use by individual to the Property Corporation.

Article 11 (Changes and Suspension)

1. The Organization may change, add or remove functions of the Property Pages.
2. The Organization may suspend all or part of the Property Pages because of maintenance, failures, security needs or other circumstances.

Article 12 (Suspension of Use)

The Organization may suspend or delete a User's account if the User violates the Terms, if there is a risk that the account has been used without authorization, or if the Contract with the Property Corporation has ended. In that case, the Organization notifies the Property Corporation.

Article 13 (Personal Information)

The handling of Users' information is governed by the FURANO LOOP Privacy Policy.

Article 14 (Changes to the Terms and Confirmation)

1. The Organization may change the Terms. The changed Terms take effect when they are posted on the Property Pages.
2. Important changes, such as those that increase Users' obligations, are notified in advance, and Users are asked to confirm the changed version at their first login after the change. Until they confirm, Users cannot use the Property Pages.
3. Matters that change the content of the Contract with the Property Corporation are made by agreement with the Property Corporation, not by changing the Terms.

Article 15 (Governing Law and Jurisdiction)

The Terms are interpreted in accordance with the laws of Japan. Any dispute concerning the Terms is subject to the exclusive agreed jurisdiction of the Asahikawa District Court as the court of first instance.

Article 16 (Contact)

Furano DMC co., Ltd

Concierge Furano 2F, 2-27 Honcho, Furano, Hokkaido 076-0031, Japan

dmp@furano-dmc.com

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